May 2013 | Doc #240861 | Pivot Table Eileen Smith
This IDC Pivot Table provides worldwide and U.S. 2012–2017 forecasts for key horizontal business process outsourcing (BPO) services by IDC's 17 standard vertical industries. Additionally, forecasts by company size band are provided for U.S. ...
Apr 2013 | Doc #FIN240640 | Business Strategy Marc DeCastro
This IDC Financial Insights' report predicts that mobile banking will surpass the online banking channel in usage by the end of 2014. As tablets continue to erode the PC and laptop market, it also will erode the preferred channel for interaction ...
Apr 2013 | Doc #FIN240551 | Best Practices Karen Massey, Aaron McPherson
This IDC Financial Insights report shows how the Spanish bank BBVA Compass was able to leverage its assets in Spain and Latin America to increase the value of its U.S. acquisitions. In 2007, BBVA Compass embarked on a quest to transform ...
Apr 2013 | Doc #prUS24060313 | Research Press Release
Apr 2013 | Doc #240274 | Vendor Profile Mukesh Dialani, Lisa Rowan, Melissa O'Brien
This IDC Vendor Profile outlines and evaluates the business process outsourcing (BPO) services provided by Tata Consultancy Services (TCS). The BPO business information details as outlined in the document are provided by TCS, and the analysis ...
Apr 2013 | Doc #GRI240422 | Business Strategy Greg Girard, Dan Vesset
This IDC Retail Insights report analyzes the findings of IDC's 2012 Vertical IT and Communications Survey pertinent to retailers' stance toward big data and analytics (BDA) within the context of retailers' overall business ...
Apr 2013 | Doc #FIN240457 | Business Strategy Aaron McPherson
This IDC Financial Insights report proposes a simple definition for a generic ewallet and a distinction between ewallets that are optimized for face-to-face commerce and those that are optimized for online or remote commerce. Referred to ...
Apr 2013 | Doc #prUS24053713 | Research Press Release
Mar 2013 | Doc #EI240388 | Vendor Assessment Jill Feblowitz
This IDC Energy Insights report is intended to help the buyers of energy trading and risk management (ETRM) software applications in their selection of ETRM applications. The evaluation is based on a comprehensive and rigorous framework ...
Mar 2013 | Doc #MI240380 | Methods and Practices Joe Barkai, Michael Versace, Li-May Chew
This IDC Manufacturing Insights report explores the application of telematics usage-based automobile insurance (UBI). Usage-based insurance is based not only on traditional metrics such as the type of vehicle used and driver's age and driving ...
Mar 2013 | Doc #239860 | IDC Presentation: Survey David Tapper
This IDC Presentation provides results of a comprehensive survey into current U.S. customer/buyer deal-making strategies by organizations that employ 1,000 persons or more and across the full range of outsourcing markets including BPO, application ...
Mar 2013 | Doc #lcUS23979813 | IDC Link Dinesh Srirangpatna, Ron Glaz
Feb 2013 | Doc #239640 | Pivot Table Ted Dangson, Courtney Munroe
This IDC Pivot Table contains the U.S. telecommunications services 2011–2016 forecast by vertical market and company size.
Feb 2013 | Doc #239602 | IDC Presentation Holly Muscolino
This IDC Presentation includes data that is an excerpt from a Web-based survey of respondents from U.S. organizations with managed print services (MPS) and/or basic print services (BPS) engagements, conducted in December 2011. Respondents ...
Feb 2013 | Doc #FIN239429 | Insights Presentation Aaron McPherson
Business-to-Business (B2B) payments are one of the few remaining areas of payments that remain substantially unchanged, still reliant on paper and faxed documentation. Despite continual efforts in the past decade on the part of banks, regulators ...
Feb 2013 | Doc #lcUS23942613 | IDC Link Aaron McPherson
Feb 2013 | Doc #FIN239226 | Business Strategy Marc DeCastro
This IDC Financial Insights report dives into the overall health and trends of the U.S. banking industry. U.S. bankers have been dealing with a combination of bank failures, poor earnings, increased regulations, and a lingering negative ...
Jan 2013 | Doc #lcUS23920513 | IDC Link Michael Versace, Michael Fauscette
Jan 2013 | Doc #lcUS23909613 | IDC Link Aaron McPherson
Jan 2013 | Doc #lcUS23908413 | IDC Link Marc DeCastro, Karen Massey
Jan 2013 | Doc #FIN238967 | Best Practices Karen Massey, Jeanne Capachin
This IDC Financial Insights report examines Stanford Federal Credit Union's core banking transformation deploying Open Solutions' DNA. The SFCU story is remarkable given the scope of the project and the very aggressive timeline of just 12 ...
Jan 2013 | Doc #prUS23897813 | Research Press Release
Jan 2013 | Doc #HI238924 | Perspective Eric Newmark
This IDC Health Insights Perspective discusses the growing importance of CRM for healthcare payers, its expected benefits and potential challenges, and suggested best practices for harnessing CRM capabilities to drive enhanced value for ...
Jan 2013 | Doc #FIN238957 | Business Strategy Marc DeCastro
This IDC Financial Insights' report discusses the fact that — as indicated by the results of IDC Financial Insights' 2012 U.S. Consumer Channel Preference Survey — online banking remains an important delivery channel, and this is ...
Jan 2013 | Doc #lcUS23899113 | IDC Link Michael Versace
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