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Financial Insights Opinion In This Report Methodology
Situation Overview Insurer Trends
Figure: Influence of Effective Digital Services on Business with Agents
Figure: Insurers' Digital Services by Deployment Stage
Figure: Insurers' Annual Investment in Online/Digital Services, 2009–2011
Insurance Agent/Broker Trends
Figure: Influence of Effective Digital Services on Business with Insurers
Figure: Importance of Digital Services to Agents Versus Insurers' Effectiveness in Providing These Services
Figure: Agent Satisfaction Level with Insurer Web Sites
Figure: Speed of Workflow with Digital Services Compared with Speed of Workflow Without Digital Services
Figure: Agency Management Systems' Use Among Agents
Challenges/Opportunities
Figure: Influence of Insurers' Ability to Provide Effective Digital Services on Business Decisions: Insurers Versus Agents
Figure: Influence of Insurers' Ability to Provide Effective Digital Services on Business Decisions: U.S. Versus European Insurers
Figure: Importance of Digital Activities: Insurers Versus Agents
Figure: Investment Analysis
Figure: Agents/Brokers' and Insurers' Rating of Digital Activities
Future Outlook Essential Guidance Actions for Financial Institution Insurers
Actions for Agents/Brokers
Actions for Vendors
Learn More Related Research
Synopsis
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