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  Our IDC Financial Insights' analysts have planned dozens of research projects to help you get the most out of your business in 2010. The information presented here represents some of our current plans.

Insights research can become the foundation or springboard for custom consulting projects, such as evaluating new business opportunities, understanding a market segment, exploring new technologies for your operations, improving knowledge of your customers, increasing customer satisfaction, developing a competitive strategy, etc.

Because Research Agendas may change during the course of the year, regularly check this section for updates. To learn more about the planned research agenda for 2009 or to learn about regional or country plans, please contact us.

Asia/Pacific Banking
IDC Financial Insights' Asia/Pacific Banking Advisory Service offers a unique look at the Asian banking sector and provides decision makers with a comprehensive array of actionable information, including business model analysis, market-entry strategies, competitive positioning, information technology trends, and market forecasts. This regional advisory service helps financial institutions and technology providers that operate within Asia/Pacific to grow their businesses, maximize returns, and boost customer retention.

Document Type Document Title Publish Date
Business Strategy Sales and Delivery Platforms in Banking Oct-Dec 2009
Market Overview Software-as-a-Service Part 2: Key Vendor Propositions in Asia-Pacific Oct-Dec 2009
Business Strategy Outsourcing Outlook Jan-Mar 2010
Top 10 Predictions Top 10 Strategic Initiatives for A/P Banks for 2010 Jan-Mar 2010
Business Strategy Enterprise Data Management: Defining the Single Version of the Truth Jan-Mar 2010
Vendor Assessment Retail Cards Payments in Asia/Pacific - Vendor Analysis Jan-Mar 2010
Business Strategy Ready for the Upturn: Opportunities in 2010 Jan-Mar 2010
Best Practices Forging the Right Technology Partnerships in the Wholesale World Apr-Jun 2010
Market Overview Modernizing Corporate Transaction Value Chain Apr-Jun 2010
Best Practices Shared Risk Models for IT Efficiencies Jul-Sep 2010
Market Overview Effective Financial Supply Chain Management Jul-Sep 2010

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Asia/Pacific Insurance
IDC Financial Insights' Insurance Research Advisory Service provides clients with timely and actionable information about the impact of current and emerging technologies on the individual life and annuity market and the personal lines of the property/casualty market as well as analysis on a firm's position within the industry. Our research advisory service provides ongoing research reports, analyst access, and admission to content-rich conferences and Webcasts. We deliver essential guidance on the strategic and operational implications of technology's impact on the insurance industry: its structure, companies, customers, sales channels, and products.

Document Type Document Title Publish Date
Best Practices Demographic Shifts in Ageing Asia: How are the Insurers Reshaping Offerings? Oct-Dec 2009
Business Strategy IT Governance in Insurance Oct-Dec 2009
Methods and Practices Risk Management for Insurers: The Aftermath of the Global Financial Crisis Jan-Mar 2010
Business Strategy Channel Management and Distribution: Matching Products with Channels Jan-Mar 2010
Business Strategy Mobile Insurance: The Next Big Wave? Apr-Jun 2010
Methods and Practices Risk Management for Insurers: The Aftermath of the Global Financial Crisis Jul-Sep 2010

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Asia/Pacific IT Benchmarking
IDC Financial Insights' Asia/Pacific IT Benchmarking Advisory Service continuously reviews the IT infrastructure spending and outsourcing patterns of the top 50 banks in the region. Decision makers can use this research as a tool to develop concise knowledge on the financial services industry and monitor IT developments in the financial services industry.

Document Type Document Title Publish Date
Business Strategy Ready for the Upturn: Opportunities in 2010 Jan-Mar 2010
Market Overview M&As in Asia/Pacific: The New Big Banks Jan-Mar 2010
Best Practices Technology Priorities in 2010: Focus on ROI Jan-Mar 2010
Best Practices Vendor Selection Methodologies Jan-Mar 2010
Best Practices Core Banking Wish List Apr-Jun 2010
Best Practices Lending Solutions Wish List Apr-Jun 2010

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Asia/Pacific Risk Management
IDC Financial Insights' Asia/Pacific Risk Management Advisory Service research has created the benchmark definition of the technology infrastructure required to support a comprehensive view of risk. This research helps financial institutions make mission-critical decisions on their investments in a variety of risk technologies and advises providers of these technologies on successful strategies for market entry and penetration.

Document Type Document Title Publish Date
Vendor Assessment Enterprise Risk Systems in Asia/Pacific Oct-Dec 2009
Business Strategy Cross-Border Compliance Oct-Dec 2009
Market Overview Post-Crisis Regulatory Implications on Asia/Pacific Oct-Dec 2009
Vendor Assessment Predictive Analytics: Enhanced Role of Analytics in Risk Management Jan-Mar 2010
Business Strategy IT Governance Strategies at Banks Apr-Jun 2010
Market Overview Singapore 2010 Risk Roundtable Update Apr-Jun 2010
Business Strategy Vulnerability Detection for Fraud Management Jul-Sep 2010
Best Practices Shared Risk Models for IT Efficiencies Jul-Sep 2010

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Canadian Financial Services
IDC Financial Insights' Canadian Financial Advisory Service equips financial institutions and IT vendors with the market insights, competitive analysis, and demand-side adoption trend information necessary to make informed, critical decisions on their technology investments and market positioning. By assessing the business drivers unique to the Canadian market and the related technology enablers, we help clients better target and focus on the key IT opportunities in one of Canada's largest IT market segments, the financial services sector. This advisory service examines the strategies organizations are using across core systems, enterprise applications, and infrastructure technologies. Our in-country advisors actively engage with management teams to provide strategic guidance to the financial services and vendor communities.

Document Type Document Title Publish Date
Top 10 Predictions Worldwide Financial Services 2010 Top 10 Predictions Jan-Mar 2010
Top 10 Predictions Worldwide Insurance Industry 2010 Top 10 Predictions Jan-Mar 2010
Top 10 Predictions Worldwide Capital Markets 2010 Top 10 Predictions Jan-Mar 2010
Business Strategy Canadian Credit Unions -- IT Market Overview and Trends Jan-Mar 2010
Pivot Table Canadian Financial Services 2010-2014 Vertical Forecast Apr-Jun 2010
Business Strategy Market Analysis: Core Banking In North America - 2009 Deals Apr-Jun 2010
Pivot Table Canadian IT 2010-2014 Forecast by Vertical Apr-Jun 2010
Perspective Canadian Financial Services: 2010 Trends Apr-Jun 2010
Business Strategy Canadian Banking: Top Strategic Priorities Jul-Sep 2010
Business Strategy Canadian Insurance: Top Strategic Priorities Jul-Sep 2010
Business Strategy Canadian Capital Markets: Top Strategic Priorities Jul-Sep 2010
Business Strategy Unified Communications In Canadian Financial Services Oct-Dec 2010
Perspective Business Analytics In Canadian Financial Services Oct-Dec 2010
Methods and Practices Buyer Case Study Oct-Dec 2010

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Community Banking
IDC Financial Insights' Community Banking Service provides clients with strategic guidance and analysis on the key technology trends facing community banks. The research offers best practices and risk strategies for success for banks of this size and includes insights into the best technologies to attract and retain clients.

Document Type Document Title Publish Date
Business Strategy How Bank IT Executives are Spending in These Challenging Times: Results from the 2009 Annual Verticals Survey Oct-Dec 2009
Best Practices Digital Services: Customer Retention and Acquisition Are Key Oct-Dec 2009
Business Strategy Results from the 2009 Consumer Payments Survey Oct-Dec 2009
Perspective Bank Administration Institute (BAI) Retail Delivery Conference Summary Oct-Dec 2009
Methods and Practices Digital Services in Corporate Banking Oct-Dec 2009
Business Strategy Top 10 Financial Services Predictions 2010 - North America Jan-Mar 2010
Business Strategy Vendor Management: Tips for Managing Vendor Relationships Jan-Mar 2010
Business Strategy IT Spend: The Economic And Industry Impact on IT Budgets Will Be Significant Jan-Mar 2010
Methods and Practices Social Networking: A Game Changer or Fad? Apr-Jun 2010
Vendor Assessment Buyers' Guide: Debit Card Processing Apr-Jun 2010
Business Strategy Consumer Survey Results: Channels Preferences And Where Banks Should Be Investing Apr-Jun 2010
Business Strategy Retail Mobile Banking Vendor Survey Results: How Have Things Changed Since 2009? Jul-Sep 2010
Methods and Practices Sustainability: Impact on Financial Services Jul-Sep 2010
Perspective Core Banking Update: Consolidations and Deals Jul-Sep 2010
Business Strategy Bank Consolidation and Impact on FinTech Firms Oct-Dec 2010
Best Practices Online Banking and Bill Payment Update: What's Next & What Should Banks Be Doing Oct-Dec 2010
Perspective Bank Administration Institute (BAI) Retail Delivery Conference Summary Oct-Dec 2010

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Consumer Banking
IDC Financial Insights' Consumer Banking Advisory Service research provides critical analysis of the opportunities and options facing retail banks as they wrestle with their technology plans and investment decisions. This research delivers key insights regarding the business drivers of and value delivered from consumer banking technology investments.

Document Type Document Title Publish Date
Business Strategy How Bank IT Executives are Spending in These Challenging Times: Results from the 2009 Annual Verticals Survey Oct-Dec 2009
Best Practices Digital Services: Customer Retention and Acquisition Are Key Oct-Dec 2009
Perspective An Update On Branch and ATM Enhancements: Is There Anything New? Oct-Dec 2009
Perspective Bank Administration Institute (BAI) Retail Delivery Conference Summary Oct-Dec 2009
Business Strategy Top 10 Financial Services Predictions 2010 - North America Jan-Mar 2010
Business Strategy Vendor Management: Tips for Managing Vendor Relationships Jan-Mar 2010
Business Strategy IT Spend: The Economic And Industry Impact on IT Budgets Will Be Significant Jan-Mar 2010
Methods and Practices Social Networking: A Game Changer or Fad? Apr-Jun 2010
Business Strategy Consumer Survey Results: Channels Preferences And Where Banks Should Be Investing Apr-Jun 2010
Perspective Corporate Intranets: Sandbox or Much More? Apr-Jun 2010
Business Strategy Retail Mobile Banking Vendor Survey Results: How Have Things Changed Since 2009? Jul-Sep 2010
Methods and Practices Sustainability: Impact on Financial Services Jul-Sep 2010
Perspective Core Banking Update: Consolidations and Deals Jul-Sep 2010
Business Strategy Bank Consolidation and Impact on FinTech Firms Oct-Dec 2010
Best Practices Online Banking and Bill Payment Update: What's Next & What Should Banks Be Doing Oct-Dec 2010
Perspective Bank Administration Institute (BAI) Retail Delivery Conference Summary Oct-Dec 2010

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Corporate Treasury Services
IDC Financial Insights, a leading independent and global provider of research-based advisory and consulting services for financial services industry executives, has entered into a partnership with Treasury Strategies Inc., the foremost Treasury consulting firm working with corporations and financial institutions. IDC Financial Insights' ability to offer financial services industry executives research and analysis to maximize the business value of their technology investments and minimize technology risk through accurate planning combined with Treasury Strategies' experience and thought leadership in treasury management, working capital management, and liquidity and payments will result in the first service available in the market uniquely focused on the Treasury Services market.

Document Type Document Title Publish Date
Business Strategy Corporate Treasury Survey #2: Financial Providers Oct-Dec 2009
Methods and Practices Digital Services in Corporate Banking Oct-Dec 2009
Methods and Practices Corporate Treasurer's Survey #3 � Vendor Landscape Jan-Mar 2010
Pivot Table Treasury, Trade, Cash Management Bank Spending Forecast Jan-Mar 2010
Vendor Assessment Cash Management Solution Provider Apr-Jun 2010
Methods and Practices Corporate Treasury Survey #4 - Liquidity Management Apr-Jun 2010
Business Strategy Best Practices Case Study Jul-Sep 2010
Methods and Practices Corporate Treasurer's Survey #5 - Key Trends Jul-Sep 2010
Methods and Practices Corporate Treasury Survey #6: Financial Providers Oct-Dec 2010
Business Strategy Corporate to Bank Connectivity Oct-Dec 2010

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European Banking
European Banking is experiencing intense changes following deepening economic and political integration, increasing migration and socio-cultural evolution, and continuing consolidation. Our goal is not only to assist financial institutions exploiting IT solutions to maximize returns and retain customers but also to help technology vendors further define and execute their strategic marketing programs. IDC Financial Insights' European Banking Advisory Service also identifies opportunities and threats from three perspectives: consumer, institution, and service provider. Based on our critical analysis, managers will be able to respond more confidently as they wrestle with economic and competitive challenges, regulatory burdens, and technology issues.

Document Type Document Title Publish Date
Business Strategy Survey Results: EMEA Retail Banking Channel Preferences Oct-Dec 2009
Best Practises Online Best Practises in EMEA Retail Banking (Case Studies) Oct-Dec 2009
Business Strategy Mobile Banking in EMEA - Mainstream or Still Niche? Oct-Dec 2009
Perspective IDC Financial Insights Road Show Milan Summary Oct-Dec 2009
Perspective IDC Financial Insights Road Show Madrid Summary Oct-Dec 2009
Vendor Assessment Survey Results: FinTech Ranking for Best in Class EMEA Vendors Oct-Dec 2009
Business Strategy Dynamics in EMEA Banking IT Spending Oct-Dec 2009
Best Practises Mobile Banking in EMEA - Bank Review Jan-Mar 2010
Business Strategy Top 10 Financial Services Predictions 2010 - EMEA Jan-Mar 2010
Business Strategy Regulatory Overload - An Impact Analysis of Key EMEA Regulations on Banking IT Jan-Mar 2010
Perspective Trends in the MEA Banking Sector Jan-Mar 2010
Vendor Assessment Breaking Silos: Key BPM Vendors in EMEA Banking Jan-Mar 2010
Perspective European CSM Evolution Jan-Mar 2010
Vendor Assessment EMEA Core Banking Deals 2010 Apr-Jun 2010
Perspective IDC Financial Insights Road Show Paris Summary Apr-Jun 2010
Perspective New Technology Developments in Treasury Management Apr-Jun 2010
Best Practises SaaS and Corebanking: A Match Made in Heaven? (Case Studies) Jul-Sep 2010
Business Strategy Channel Transformation Strategies in Corporate Banking Jul-Sep 2010
Business Strategy SME Servicing: Opportunities for Growth Jul-Sep 2010
Business Strategy Survey Results: SDD and PSD Status Update Oct-Dec 2010

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Financial Services Security
Banks are appointing executives to the position of Chief Information Security Officer (CISO), and they are enhancing enterprise risk management practices as their IT security, disaster recovery, and operational risk management efforts mature. IT risk management, fraud, compliance, and security are perennial initiatives at banks, but they are now under more scrutiny. Financial services security is an area with considerable investment which is also recession-proof. Financial institutions are continually evaluating and mastering information protection and this ongoing advisory service will address the real challenges of data protection featuring insight from IDC and IDC Financial Insights' security experts on how to build and maintain a security infrastructure that protects both the customer and the enterprise.

Document Type Document Title Publish Date
Technology Selection Industry Short List: Payments Fraud Software Vendor Review Oct-Dec 2009
Perspective IT Security Standards for Financial Institutions: What Progress is Being Made? Oct-Dec 2009
Technology Selection Securing the Merchant Point of Sale: Options for Acquirers Jan-Mar 2010
Perspective Payments Security Update Jan-Mar 2010
Technology Selection Worldwide Security Spending Forecast for Financial Services: Regulation Consolidation, and Fraud Management Will Continue Driving Investments Apr-Jun 2010
Business Strategy Consumer Reaction to Financial Crime: How is Behavior Changing? Apr-Jun 2010
Perspective A Few New Tools for Fighting Fraud Apr-Jun 2010
Vendor Assessment Industry Short List: Identity and Access Management Vendor Review Jul-Sep 2010
Methods and Practices Best Practices: A Case Study on Internal Fraud Prevention Jul-Sep 2010
Perspective Is End-to-End Encryption Reducing Merchant Fraud? Jul-Sep 2010
Technology Selection Security in the Cloud: Issues and Opportunities Oct-Dec 2010
Top 10 Predictions Top 10 Predictions in Financial Services Security for 2011 Oct-Dec 2010
Perspective Financial Services Security: Year in Review Oct-Dec 2010

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Global Capital Markets
IDC Financial Insights' Global Capital Markets Advisory Service examines the impact of trading technologies and market conditions on the technology infrastructures and business models of buy- and sell-side firms, transaction processors, exchanges, and alternative trading systems. This advisory service is designed to provide global perspectives across all geographies, examining best practices and market leaders, wherever they may be.

Document Type Document Title Publish Date
Methods and Practices Speed Infrastructure in Capital Markets: HPC, Hardware Acceleration, Event Processing Oct-Dec 2009
Pivot Table Global Capital Markets IT Spending Guide Oct-Dec 2009
Perspective Opening Up Emerging European Markets - Assessing the Penetration and Impact of DMA in Eastern Europe Oct-Dec 2009
Perspective Who Switched the Lights Off? Dark Pools and the Undermining of MTFs Oct-Dec 2009
Top 10 Predictions 2009 Top 10 Capital Markets Predictions Jan-Mar 2010
Business Strategy Latency Reduction - Where and When Does the Customer Care? Jan-Mar 2010
Methods and Practices Middle/Back Office Fund Administration / Trade Processing Apr-Jun 2010
Methods and Practices Mobile Devices in Capital Markets Jul-Sep 2010
Vendor Assessment OEMS Industry Short List Jul-Sep 2010
Perspective Structured Products: Back from the Dead? Jul-Sep 2010
Business Strategy Wealth Management Study Oct-Dec 2010

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Global Risk Management
IDC Financial Insights' Global Risk Management Advisory Service research has created the benchmark definition of the technology infrastructure required to support a comprehensive view of risk. This service helps financial institutions make mission-critical decisions on their investments in a variety of risk technologies and advises providers of these technologies on successful strategies for market entry and penetration.

Document Type Document Title Publish Date
Pivot Table Global Risk Management Spending Guide Oct-Dec 2009
Vendor Assessment Emerging Enterprise Risk Management Business Intelligence Vendors Oct-Dec 2009
Business Strategy Method in the Madness - Adapting to emerging liquidity risk requirements Oct-Dec 2009
Top 10 Predictions 2010 Top 10 Global Risk Management Predictions Jan-Mar 2010
Methods and Practices Current Trends in Asset and Liability Management Solutions Jan-Mar 2010
Perspective Rationalizing the Risk IT Landscape - 'We Can't See the Wood for the Trees��' Jan-Mar 2010
Vendor Assessment Positioning Emerging Risk Vendors Jan-Mar 2010
Methods and Practices Value At Risk (VAR), Not Just for Large Financial Institutions Apr-Jun 2010
Business Strategy Strategic Risk Management: What Separates the Successful Institutions from Those Who Succumb Apr-Jun 2010
Business Strategy Redefining Risk Management on the Buy-Side Apr-Jun 2010
Perspective Identity & Access Management (IAM) Framework and latest trends Jul-Sep 2010
Vendor Assessment Anti Money Laundering Solutions Vendors Short List Jul-Sep 2010
Business Strategy Formalizing the Management of Reputational Risk Jul-Sep 2010
Perspective The Heat Is On: Global Sovereign Risk Assessment and Overview Oct-Dec 2010
Methods and Practices Interest Rate Risk: Methods and Practices Oct-Dec 2010

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Insurance
IDC Financial Insights' Insurance Research Advisory Service provides clients with timely and actionable information about the impact of current and emerging technologies on the life and annuity and property and casualty insurance markets. Our service provides essential guidance on the strategic and tactical implications of technology's impact on the insurance industry: its structure, companies, customers, sales channels and products.

Document Type Document Title Publish Date
Methods and Practices The Importance of Digital Services to Both Insurers and Their Agents Oct-Dec 2009
Vendor Assessment Insurance Software Vendors: Who are the Market Players Oct-Dec 2009
Business Strategy New Developments in Claims Management Jan-Mar 2010
Top 10 Predictions Top 10 Predictions - North America Insurance Jan-Mar 2010
Pivot Table North American Insurance Spending Guides Jan-Mar 2010
Business Strategy Can Broker Networks Make a Difference? Apr-Jun 2010
Perspective Another Look at Insurance Risk Apr-Jun 2010
Best Practices New Insurance Models: Pay as you Drive Jul-Sep 2010

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Payments
IDC Financial Insights' Payments Advisory Service combines the unrivaled business knowledge and technological expertise of our analysts and explores the challenges payment industry professionals are facing today and will face tomorrow.

Document Type Document Title Publish Date
Best Practices Mobile Payments Case Studies Oct-Dec 2009
Business Strategy Results from the 2009 Consumer Payments Survey Oct-Dec 2009
Perspective Payments Regulatory Overview Oct-Dec 2009
Top 10 Predictions Payments Top 10 Predictions for 2010 Jan-Mar 2010
Business Strategy Health Care Payments Market Overview Jan-Mar 2010
Technology Selection Securing the Merchant Point of Sale: Options for Acquirers Jan-Mar 2010
Perspective Payments Security Update Jan-Mar 2010
Vendor Assessment Buyers' Guide: Debit Card Processing Apr-Jun 2010
Technology Selection Worldwide Payments IT Spending Forecast, 2009-2014 Apr-Jun 2010
Perspective Financial Supply Chain Update Apr-Jun 2010
Pivot Table Worldwide Payments Transaction Volume Forecast, 2009-2014 Jul-Sep 2010
Best Practices Enterprise Payments Case Study Jul-Sep 2010
Perspective Online Bill Payment Update Jul-Sep 2010
Business Strategy Results from the 2010 Consumer Payments Study Oct-Dec 2010
Technology Selection U.S. Prepaid Card Forecast and Analysis, 2009-2014 Oct-Dec 2010

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Worldwide Banking IT Spending Guide
The IDC Financial Insights Pivot Table presents our Worldwide Banking IT Spending Guide, a dynamic query tool for spending forecasts across a broad range of spending segmentations. Forecasts for the five years 2007-2011 are available for IT spending (in U.S. dollars) and growth rate percentages. The spending guide tool takes our forecasts to the next level as users may now target particular segments of IT spending within our functional taxonomy. A user can, for example, query software spending at tier 1 commercial banks or dive deeper by actual application solutions, such as mortgage systems.

Document Type Document Title Publish Date
Pivot Table North American Banking Jan-Mar 2010
Pivot Table European Banking Jan-Mar 2010
Pivot Table Asia Pacific Banking Jan-Mar 2010
Pivot Table North American Banking Mid-Year Update Oct-Dec 2010
Pivot Table European Banking Mid-Year Update Oct-Dec 2010
Pivot Table Asia Pacific Banking Mid-Year Update Oct-Dec 2010

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Worldwide Capital Markets IT Spending Guide
The IDC Financial Insights Pivot Table presents our Worldwide Capital Markets Spending Guide, a dynamic query tool for spending forecasts across a broad range of spending segmentations. Forecasts for the five years 2007-2011 are available for IT spending (in U.S. dollars) and growth rate percentages. The spending guide tool takes our forecasts to the next level as users may now target particular segments of IT spending within our functional taxonomy.

Document Type Document Title Publish Date
Pivot Table North American Capital Markets Jan-Mar 2010
Pivot Table European Capital Markets Jan-Mar 2010
Pivot Table Asia Pacific Capital Markets Jan-Mar 2010
Pivot Table North American Capital Markets Mid-Year Update Oct-Dec 2010
Pivot Table European Capital Markets Mid-Year Update Oct-Dec 2010
Pivot Table Asia Pacific Capital Markets Mid-Year Update Oct-Dec 2010

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Worldwide Insurance IT Spending Guide
The IDC Financial Insights Pivot Table presents our Worldwide Insurance Industry IT Spending Guide, a dynamic query tool for spending forecasts across a broad range of spending segmentations. Forecasts for the five years 2007-2011 are available for IT spending (in U.S. dollars). Both absolute spending and compound annual growth rates are provided. The spending guide tool takes our forecasts to the next level as users may now target particular segments of IT spending within IDC Financial Insights' functional taxonomy. A user can, for example, query software spending at tier 1 property and casualty companies or dive deeper and view spending by actual application solution, such as claims management.

Document Type Document Title Publish Date
Pivot Table North American Insurance Jan-Mar 2010
Pivot Table European Insurance Jan-Mar 2010
Pivot Table Asia Pacific Insurance Jan-Mar 2010
Pivot Table North American Insurance Mid-Year Update Oct-Dec 2010
Pivot Table European Insurance Mid-Year Update Oct-Dec 2010
Pivot Table Asia Pacific Insurance Mid-Year Update Oct-Dec 2010

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