IDC Financial Insights: Customer-Centric Bank Strategies

Provides critical analysis of the opportunities and options facing financial institutions as they wrestle with their technology plans and investment decisions to enhance delivery channels, enterprise applications, outsourcing, and infrastructure technology.

Perspective: FinovateFall 2012 — Innovation in Back-Office Banking and Beyond
Jeanne Capachin, Michael Versace, Marc DeCastro
September, 2012 - Doc # FIN237093      Perspective
This IDC Financial Insights' Perspective discusses the FinovateFall event held in September 2012, where 64 companies demonstrated their latest innovations to an audience of bankers, investors, vendors...

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Business Strategy: Managing the IT Relationship Between Banks and Vendors — Tough Love
Michael Versace, Marc DeCastro, Jeanne Capachin
August, 2012 - Doc # FIN236550      Business Strategy
This IDC Financial Insights report examines the current state between banks and vendors and provides guidance on how to best handle your vendor management process.

The relationship between banks and...

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Perspective: Pitney Bowes Technology Analyst Summit 2012
Marc DeCastro, Michael Araneta, Holly Muscolino, Ron Glaz
July, 2012 - Doc # FIN236283      Perspective
This IDC Financial Insights Perspective reviews the Pitney Bowes 2012 Technology Analyst Summit held June 21, 2012, at Pitney Bowes headquarters in Stamford, Connecticut. The meeting provided Pitney B...

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Vendor Assessment: Core Banking in North America — 2011 Deals
Karen Massey
July, 2012 - Doc # FIN235725      Vendor Assessment
This IDC Financial Insights report tracks the number of new-named core banking deals for 2011 in North America and provides insight into this core banking environment.

"The number of new-named core ...

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IDC MarketScape: U.S. Retail Online Banking 2012 Vendor Assessment
Marc DeCastro, Karen Massey
May, 2012 - Doc # FIN234912      Vendor Assessment
This IDC Financial Insights report provides an assessment of 11 online banking software solutions, how the major vendors compare with each other, and what criteria are most important for financial ins...

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Business Strategy: Web Content Management in Banking
Marc DeCastro
May, 2012 - Doc # FIN234765      Business Strategy
This IDC Financial Insights report takes a look at what financial institutions are facing when managing content across multiple channels. Technology has been a wonderful thing to the financial service...

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Best Practices: Cloud Services in Banking — State of Play
Jeanne Capachin, Gard Little
May, 2012 - Doc # FIN234552      Best Practices
This IDC Financial Insights report provides survey results regarding cloud adoption within U.S. banks as well as plans for the future, business reasons to embrace cloud, and barriers to adoption. Clou...

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Business Strategy: Reflecting on FinovateEurope 2012
Alex Kwiatkowski
February, 2012 - Doc # FIBA02U      Business Strategy
This IDC Financial Insights report offers a perspective on FinovateEurope 2012, with particular emphasis on the internal and external use of technology to improve operational efficiency, increase empl...

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Business Strategy: 2012 U.S. Banking Industry Update — Failures Slow, Mergers to Grow
Marc DeCastro
February, 2012 - Doc # FIN233026      Business Strategy
This IDC Financial Insights report dives into the overall consolidation trends of the U.S. banking industry. Banks and credit unions are also dealing with negative public sentiment. Fortunately for ba...

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Business Strategy: Results from the 2011 U.S. Consumer Channel Preference Survey — Internet Surpasses Branch as Most Used Channel
Karen Massey, Marc DeCastro
January, 2012 - Doc # FIN232573      Business Strategy
This IDC Financial Insights report analyzes the findings of the 2011 U.S. Consumer Channel Preference Survey, with comparisons to previous survey results providing 10 years of valuable t...

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