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 MEA Finance Industry 2012 Top 10 Predictions: The Show Will Still Go On
Bijen Ramdas
January, 2012 - Doc # CEMA18054
Top 10 Predictions
This IDC Financial Insight study presents our top 10 IT market predictions for the finance industry in the Middle East and Africa in 2012. "IT budgets are forecast to continue growing in 2012. Howev...
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Best Practices: Up Close and Personal: Delivering Delight to Banking Customers in the Middle East & Africa Region
Mukesh Chulani, Mark Walker
August, 2011 - Doc # CEMA17539
Best Practices
One way in which a bank can remain competitive in the market is by offering exceptional service to its customers. However, this paradigm goes beyond merely satisfying customers by meeting their expect...
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Perspective: Old Mutual South Africa Signs ZAR 2.5 Billion Outsourcing Deal with Dimension Data
Maria Hamman
August, 2011 - Doc # CEMA17389
Perspective
Old Mutual South Africa (OMSA) recently signed its largest IT outsourcing deal, worth ZAR 2.49 billion ($355.70 million), with Dimension Data and partners Telkom and Nashua Communications. The agree...
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IBM's $3 Million Deal with the Commercial Bank of Ethiopia
Maria Hamman
July, 2011 - Doc # CEMA17338
Perspective
This IDC Financial Insights Perspective outlines the details of a strategic deal worth $3 million between IBM and the Commercial Bank of Ethiopia (CBE). Under the terms of the agreement, IBM is to sup...
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Business Strategy: Security Survey – FSIs Must Commit More Investment and Governance to IT Security as Risks Grow
Rachel Hunt, Jane Doorly
May, 2011 - Doc # FIBA02T
Business Strategy
With the regulators revisiting the status of current data protection guidance within the modern era of the Internet, social networking sites, and increasingly sophisticated attacks, IDC Financial Insi...
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Business Strategy: Guarded Optimism as Turkey and the GCC Build for Capital Markets Growth
Matthew Clay
April, 2011 - Doc # FIBA03T
Business Strategy
Turkey and the GCC countries have made huge strides in recent years to enhance their relevance within the global financial system. Regulatory and exchange modernization has paved the way for more soph...
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