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Analyst Spotlight
Associate Research Director, Financial Services Advisory, IDC Financial Insights Asia/Pacific
"As part of the social business movement at financial institutions, the future will witness enterprise social software being utilized to break down information silos to engage and interact with customers, partners, suppliers and employees in conversations to build better products or services. And as solutions mature, interactions will increasingly be tracked, captured and mined by banks, with predictive analysis and behavioral modeling applied to the data for gaining competitive advantage."
Highlighted Research
Business Strategy: Key Trends Shaping Capital Markets and Wealth Management Business Stratgies
Perspective: U.S. Banking Financial Health 2013 Midyear Update
Business Strategy: Mobile Maturity and the Evolving Payments Landscape in Financial Services
Business Strategy: Thailand Banking Roundtable — First to the Cloud?
From GRC to Enterprise Risk: Perspectives from the Asian Financial Services Congress 2013
Business Strategy: Mapping the eWallet Landscape
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