Analyst Spotlight

Li-May Chew

Associate Research Director, Financial Services Advisory, IDC Financial Insights Asia/Pacific

"As part of the social business movement at financial institutions, the future will witness enterprise social software being utilized to break down information silos to engage and interact with customers, partners, suppliers and employees in conversations to build better products or services. And as solutions mature, interactions will increasingly be tracked, captured and mined by banks, with predictive analysis and behavioral modeling applied to the data for gaining competitive advantage."

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Highlighted Research

Business Strategy: Key Trends Shaping Capital Markets and Wealth Management Business Stratgies

Business Strategy: IDC Financial Insights' U.S. Consumer Channel Preference Survey — What Is the Story Around Tablet Banking?

Perspective: U.S. Banking Financial Health 2013 Midyear Update

Business Strategy: Mobile Maturity and the Evolving Payments Landscape in Financial Services

Business Strategy: Thailand Banking Roundtable — First to the Cloud?

Vendor Assessment: Specialist Enterprise Social Software Players — Making the Financial Enterprises Social

Business Strategy: IDC Financial Insights' U.S. Consumer Channel Preference Survey Results — Mobile Banking Becomes Mainstream

From GRC to Enterprise Risk: Perspectives from the Asian Financial Services Congress 2013

Best Practices: BBVA Compass Brings Accenture's Alnova European Best Practices to Its U.S. Operations

Business Strategy: Mapping the eWallet Landscape