IDC Financial Insights
Home Research Services Events Analysts About Us Contact My FI
 
           
 


Alex Kwiatkowski
Alex Kwiatkowski

Research Manager - EMEA Banking


> View Analyst Research

  
Analyst Profile
In his role as research manager, Alex Kwiatkowski concentrates on the technologies used by retail and corporate banking institutions in EMEA, with a particular focus on multichannel interaction (including mobile devices, social media, and video), core systems transformation, BI and analytics, payments and application architecture strategies.

Industry Expertise

In a 16-year career combining IT research, analysis, and consultancy with senior roles held in end-user organizations in the financial services and telco sectors, Kwiatkowski's expertise has been used to author numerous reports and white papers on subjects such as the impact of mobility on retail banking; the reemergence and relevance of mobile commerce; the shift towards social CRM and the effect on banking; and the evolution of core systems.

In addition to his published research, Kwiatkowski has also created and delivered lively presentations and keynote conference speeches, chaired industry panels and roundtables, and run workshops for both financial institutions and technology vendors covering a range of different subjects.

Background

Before joining IDC, Kwiatkowski spent four years as a principal analyst within Ovum's Financial Services Technology practice. Prior to this he worked as a senior manager in Lloyds TSB's Business Delivery team, and was closely involved in major modernization programs for the core and online banking systems. Between September 2000 and December 2004, Kwiatkowski was an integral member of Ovum's consulting group, working on client-specific projects for enterprise end users, technology vendors, service providers, and public sector bodies, as well as contributing to several of Ovum’s analyst advisory services. Kwiatkowski joined Ovum from Vodafone, where he served in a variety of roles between 1995 and 2000.

Education and Industry Affiliations

After attending schools in Sussex, Kwiatkowski graduated from SSEES, University College London in 1995 with a BA in contemporary East European studies. Kwiatkowski sits on the judging panel for Banking Technology magazine's annual awards.


Research Authored by Alex Kwiatkowski

locked EMEA Banking 2013 Top 10 Predictions: Laying the Foundations for a Next-Generation Banking Platform in the New Macroprudential Era
Rachel Hunt,  Alex Kwiatkowski,  Matt Sauer,  Bijen Ramdas
Jan 2013 - Doc # FIBA01V    Top 10 Predictions
This IDC Financial Insights report presents our predictions for the EMEA banking sector in 2013. With continuing macroeconomic weakness as the backdrop in Europe, the longed-for recovery of the industry to a position of full health looks un...
purchase document
locked Key Takeaways from SAPPHIRE NOW, Madrid 2012: SAP's HANA Journey Continues
Philip Carter,  Henry D. Morris,  Bo Lykkegaard,  Raymond Boggs,  Ranjit Rajan,  Spencer Izard,  Tomasz Sloniewski,  Alex Kwiatkowski,  Lorenzo Veronesi,  David Bradshaw,  Christine Bardwell,  Silvia Piai,  Matthias Zacher,  Kimberly Knickle,  Massimiliano Claps,  Alys Woodward
Dec 2012 - Doc # LC58U    Insight
This IDC Insight examines the recent SAPPHIRE NOW event from November 12–16, 2012, in Madrid, Spain. It aims to provide an overview of SAP's key announcements at the event, how these fit into its ongoing technology and go-to-market strategi...
purchase document
locked Worldwide Financial Services 2013 Top 10 Predictions: Leveraging Technology Disruptors Is Path for Success
David Potterton,  Marc DeCastro,  Michael Araneta,  Jeanne Capachin,  Li-May Chew,  Roberto Gutierrez,  Rachel Hunt,  Alex Kwiatkowski,  Karen Massey,  Aaron McPherson,  Bijen Ramdas,  Matt Sauer,  Ho Sui-Jon,  Michael Versace,  Michael Yeo
Dec 2012 - Doc # FIN237980    Top 10 Predictions
This IDC Financial Insights report presents our top 10 predictions for global financial services. As we entered 2012, the theme seemed to be focused on surviving rather than thriving. Despite the recovery made through most of the year, poli...
purchase document
locked Best Practices: Bank Leumi Embraces a More Integral Risk Function
Alex Kwiatkowski,  Matthew Clay
Nov 2012 - Doc # WWRM01U    Best Practices
Bank Leumi has significantly improved its credit-risk management capabilities through the implementation of new analytics technologies from SAS. This report examines the activities performed by Bank Leumi, identifies best practices, and sum...
purchase document
locked IT Integration Issues Torpedo RBS' Branch Disposal Plans as Santander Calls it Quits
Alex Kwiatkowski,  Rachel Hunt
Oct 2012 - Doc # lcUK23737212    IDC Link
Santander's recent decision to withdraw from the process to acquire a tranche of RBS' branch network has come as a big surprise for the market, but is the culmination of a long-drawn process and a deteriorating relationship between the two ...
locked Perspective: The Oracle Banking Platform Announcement from Oracle's OpenWorld — It's All About Execution Now
Alex Kwiatkowski,  Karen Massey,  Michael Araneta,  Michael Versace,  Jeanne Capachin
Oct 2012 - Doc # FIN237299    Perspective
This IDC Financial Insights Perspective reviews a recent IDC Financial Insights link on the Oracle Banking Platform (OBP) announcement published earlier this month in the United States, Europe, and Asia/Pacific (see The Oracle Banking Platf...
purchase document
locked NatWest's Suspension of the Get Cash Mobile Service Serves as a Warning to Other Banks
Alex Kwiatkowski,  Rachel Hunt
Oct 2012 - Doc # lcUK23728812    IDC Link
On October 6 the BBC reported that NatWest had suspended its Get Cash emergency money service after reports of fraudulent activity on individual consumer accounts running into hundreds of pounds. Get Cash, and its sibling Emergency Cash, al...
locked The Oracle Banking Platform: It's All About Execution Now
Michael Araneta,  Alex Kwiatkowski,  Jeanne Capachin,  Karen Massey,  Michael Versace
Oct 2012 - Doc # lcUK23724112    IDC Link
The recently announced Oracle Banking Platform ('OBP') was on display at OpenWorld this week, with demonstrations and lighthouse client presentations from NAB and Suncorp. OBP represents Oracle's first solution co-developed in the field fro...
locked Perspective: In-Memory Computing and Its Impact on Banking
Alex Kwiatkowski
Sep 2012 - Doc # FIBA56U    Perspective
Among our top 10 predictions for the EMEA financial services industry in 2012, we highlighted that in-memory computing, in conjunction with improving business intelligence (BI) and analytics capabilities, will begin to appear on banks' rada...
purchase document
locked Debunking the Mobile Banking Myths
Rachel Hunt,  Alex Kwiatkowski
Sep 2012 - Doc # FIBA55U    Insights Presentation
Following the preliminary results of its European Channel Preference Survey 2012, IDC Financial Insights presented some of the results relating to the adoption of mobile banking in Western Europe at an event held in London on September 12, ...
purchase document
locked Is It Too Late for Bank System Renewal in the UK?
Rachel Hunt,  Alex Kwiatkowski
Sep 2012 - Doc # lcUK23679412    IDC Link
The FSA is said to be considering potential measures to ensure that banks prevent IT software failures, following the crippling outages at RBS this summer. Industry pundits are quick to point out that this should be a wake-up call to the do...
More Research authored by Alex Kwiatkowski
 
   Access Our Knowledge
Clients are encouraged to contact us frequently to ask questions, debate issues, or discuss how our research fits into their own internal environments.

Access our analysts directly to get your questions answered.