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Marc DeCastro
Research Manager, Consumer Banking
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As an industry veteran, Marc DeCastro provides extensive information technology expertise to assist other IT managers with all facets of web-based technologies for online strategies within financial institutions, including home based banking, bill payment, check imaging, cash management services for corporate and legacy system data transformation.
Mr. DeCastro regularly contributes to the FinTech blogs in the IDC Financial Insights Community (http://idc-insights-community.com/financial). His Twitter handle is mdecastro.
Industry Expertise
Mr. DeCastro’s most recent industry experience at Eastern Bank, the largest independent, mutually owned bank in New England, with more than $6 billion in assets and more than 70 branches, was as Vice President of Administrative Systems and eSolutions. Mr. DeCastro has experience in multi-factor authentication for a variety of online banking products and services, including electronic banking and bill pay through PDAs and other mobile devices. In addition, during his tenure at the bank, he developed and delivered the bank's "QuickConnect" product, a 100% e-enabled customer data interface. (Eastern Bank was first bank in the US to achieve this system integration.)
Background
At Eastern Bank, Mr. DeCastro’s 15+-year history included roles as a business system analyst, systems officer, AVP eBanking, VP eSolutions, and his most recent position as VP Administrative Systems and eSolutions. Mr. DeCastro was responsible for the overall corporate Internet and Intranet strategy and implementation within the bank. He also was an active member on the bank's STMC (Senior Technology Management Council).
Education and Industry Affiliations
Mr. DeCastro has a Masters of Business Administration, Information Technology, from Boston College, attended the ABA Stonier Graduate School of Banking, in Washington DC, and completed the Master of Bank Operations and Technology BAI program at Vanderbilt University, Owen School of Management, Nashville, Tennessee. He has his undergraduate degree from Boston University's School of Management. Mr. DeCastro has been quoted in such publications as American Banker, Bank Technology News, Bloomberg, CNBC, and USBanker.
Research Authored by Marc DeCastro
Another Approach to the Great Unbanked
Marc DeCastro
July, 2010 - Doc # lcUS22407610
IDC Link
In a recent article in Fast Company, a company called Mango was highlighted as another alternative for the large number of Americans who do not have a checking account. This puts Mango in the company ...
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 Business Strategy: 2009 Consumer Mobile Banking Preferences Survey Results — Waiting for Takeoff
Marc DeCastro
July, 2010 - Doc # FIN223735
Business Strategy
This IDC Financial Insights' report continues to see that all channels offered to consumers have seen increase in usage over the past 12 months. Branch, ATM, debit card, card center, online, and mobil...
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"RESET, RETHINK, REWARD"
Dana Wiklund, Marc DeCastro
April, 2010 - Doc # lcUS22308910
IDC Link
Recently, 700 global risk and financial professionals gathered for the 2010 FICOWorld conference. The majority of attendees were credit, market and operational risk managers, and the theme of the conf...
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Business Strategy: Results from the 2009 U.S. Consumer Channel Preference Survey — Transaction-Happy Customers
Marc DeCastro, Karen Massey
April, 2010 - Doc # FIN222840
Business Strategy
This IDC Financial Insights report takes a deep look into the findings of the 2009
U.S. Consumer Channel Preference Survey while comparing its results with those from previo...
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Poll Results: Financial Service Industry Potential Competitors in 2015
Marc DeCastro
April, 2010 - Doc # lcUS22280010
IDC Link
There seems to be renewed debate about where the next threat for financial services will likely emerge. Outside of the traditional threats including PayPal, credit card companies, or online banks (suc...
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Business Strategy: Looking at 2009 U.S. Bank Failures and the Changing U.S. Banking Landscape
Marc DeCastro, Dana Wiklund
February, 2010 - Doc # FIN221899
Market Overview
This Financial Insights report looks at the history of bank failures, with particular attention paid to the last decade in terms of the numbers and makeup of financial institutions and how the recent ...
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Expo In The Sun — New England Mortgage Conference
Marc DeCastro
January, 2010 - Doc # lcUS22174510
IDC Link
On Friday, January 15, 2010, The Connecticut Mortgage Bankers Association and The Warren Group hosted "New England's Largest Mortgage Event" called Expo In The Sun. The event was well attended, as evi...
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The Cost of Regulatory Compliance: Can Banks and Credit Unions Bear It?
Jeanne Capachin, Marc DeCastro
January, 2010 - Doc # lcUS22153410
IDC Link
As we look forward post-financial crisis, we know that the regulatory burden on banks and credit unions will increase. So far, there is no clear consensus on direction, but there are rumblings about l...
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Worldwide Financial Services 2010 Top 10 Predictions: Where to Next?
Aaron McPherson, Marc DeCastro, Dana Wiklund, David Potterton, Jeanne Capachin, Karen Massey, Sean O'Dowd, Michael Araneta, Rachel Hunt, Trevor LaFleche, Roberto Gutierrez, Mauro Peres, Robert Burbach, Peter Farley, Matthew Clay, Li-May Chew, Shawn Yip
January, 2010 - Doc # FIN221471
Top 10 Predictions
This IDC Financial Insights report presents our top 10 predictions for global financial services. As we started 2009, there seemed to be no end in sight to the issues facing financial services. As we ...
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Business Strategy: IT Executives Survey Results — Can 2010 Get Here Soon Enough?
Karen Massey, Marc DeCastro
November, 2009 - Doc # FIN220657
Market Overview
This IDC Financial Insights report discusses the results from IDC's 2009 Annual Verticals Survey. As IT spend among North American banking institutions will slip to $51 billion in 2010, financi...
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