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Marc DeCastro
Marc DeCastro

Research Director, Consumer Banking


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Analyst Profile
As an industry veteran, Marc DeCastro provides extensive information technology expertise to assist IT managers with all facets of web-based technologies for online strategies within financial institutions, including home based banking, bill payment, check imaging, cash management services for corporate and legacy system data transformation.

Mr. DeCastro regularly contributes to the FinTech blogs in the IDC Financial Insights Community (http://idc-insights-community.com/financial). His Twitter handle is mdecastro.

Industry Expertise

Mr. DeCastro’s most recent industry experience at Eastern Bank, the largest independent, mutually owned bank in New England, with more than $6 billion in assets and more than 70 branches, was as Vice President of Administrative Systems and eSolutions. Mr. DeCastro has experience in multi-factor authentication for a variety of online banking products and services, including electronic banking and bill pay through PDAs and other mobile devices. In addition, during his tenure at the bank, he developed and delivered the bank's "QuickConnect" product, a 100% e-enabled customer data interface. (Eastern Bank was first bank in the US to achieve this system integration.)

Background

At Eastern Bank, Mr. DeCastro’s 15+-year history included roles as a business system analyst, systems officer, AVP eBanking, VP eSolutions, and his most recent position as VP Administrative Systems and eSolutions. Mr. DeCastro was responsible for the overall corporate Internet and Intranet strategy and implementation within the bank. He also was an active member on the bank's STMC (Senior Technology Management Council).



Education and Industry Affiliations

Mr. DeCastro has a Masters of Business Administration, Information Technology, from Boston College, attended the ABA Stonier Graduate School of Banking, in Washington DC, and completed the Master of Bank Operations and Technology BAI program at Vanderbilt University, Owen School of Management, Nashville, Tennessee. He has his undergraduate degree from Boston University's School of Management. Mr. DeCastro has been quoted in such publications as American Banker, Bank Technology News, Bloomberg, CNBC, and USBanker.



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Research Authored by Marc DeCastro

locked Business Strategy: IDC Financial Insights' U.S. Consumer Channel Preference Survey Results — Mobile Banking Becomes Mainstream
Marc DeCastro
Apr 2013 - Doc # FIN240640    Business Strategy
This IDC Financial Insights' report predicts that mobile banking will surpass the online banking channel in usage by the end of 2014. As tablets continue to erode the PC and laptop market, it also will erode the preferred channel for intera...
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locked Business Strategy: 2013 U.S. Banking Industry Update — Some Positive Trends
Marc DeCastro
Feb 2013 - Doc # FIN239226    Business Strategy
This IDC Financial Insights report dives into the overall health and trends of the U.S. banking industry. U.S. bankers have been dealing with a combination of bank failures, poor earnings, increased regulations, and a lingering negative per...
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locked Thoughts on Fiserv's Acquisition of Open Solutions
Marc DeCastro,  Karen Massey
Jan 2013 - Doc # lcUS23908413    IDC Link
On January 14, 2013, Fiserv announced that they closed a deal to acquire Open Solutions. While it had been known since the spring of last year that Open Solutions was available for purchase, what was uncertain was who, what, when, where, an...
locked Business Strategy: IDC Financial Insights' Consumer Channel Preference Survey Results — Online Banking Usage Peaks: What Next?
Marc DeCastro
Jan 2013 - Doc # FIN238957    Business Strategy
This IDC Financial Insights' report discusses the fact that — as indicated by the results of IDC Financial Insights' 2012 U.S. Consumer Channel Preference Survey — online banking remains an important delivery channel, and this is unlikely t...
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locked Worldwide Financial Services 2013 Top 10 Predictions: Leveraging Technology Disruptors Is Path for Success
David Potterton,  Marc DeCastro,  Michael Araneta,  Jeanne Capachin,  Li-May Chew,  Roberto Gutierrez,  Rachel Hunt,  Alex Kwiatkowski,  Karen Massey,  Aaron McPherson,  Bijen Ramdas,  Matt Sauer,  Ho Sui-Jon,  Michael Versace,  Michael Yeo
Dec 2012 - Doc # FIN237980    Top 10 Predictions
This IDC Financial Insights report presents our top 10 predictions for global financial services. As we entered 2012, the theme seemed to be focused on surviving rather than thriving. Despite the recovery made through most of the year, poli...
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locked BBVA Compass Replaces Its Core with Accenture and Alnova
Jeanne Capachin,  Karen Massey,  Marc DeCastro
Nov 2012 - Doc # lcUS23817812    IDC Link
BBVA Compass has gone where other large U.S. banks have feared to tread, moving to a real-time core processing system. With "Project Centric," the $66B institution has just completed a successful transition from its legacy batch processing ...
locked Storm Threat 2012: Best Practices in BCM Should Be Ongoing
Marc DeCastro
Oct 2012 - Doc # lcUS23756012    IDC Link
It is never a good sign when the media provides a catchy name to a storm that has yet to impact the United States, but here we are a few days before Halloween and the term "Frankenstorm" is being used.Epic. Historical. Perfect Storm. All th...
locked Best Practices: Cloud Vendors and Banking — Making Contracts Work
Jeanne Capachin,  Marc DeCastro,  Michael Versace
Oct 2012 - Doc # FIN237441    Best Practices
This IDC Financial Insights report provides insight into best practices in managing public cloud providers — including software as a service, infrastructure as a service, and platform as a service. Although most banks have experience with t...
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locked Business Strategy: 2012 U.S. Consumer Channel Preference Survey Results — Long Live the Branch
Marc DeCastro
Oct 2012 - Doc # FIN237010    Business Strategy
This IDC Financial Insights report discusses the findings of our latest Consumer Channel Preferences Survey, a nationally representative survey of U.S. consumers focused on their banking habits. This survey actually put the branch as the ch...
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locked Business Strategy: FinovateFall 2012 Assessment — SMB and Mobile Payment Solutions Take Center Stage; Still Looking for More Innovation
Marc DeCastro
Oct 2012 - Doc # FIN237102    Business Strategy
This IDC Financial Insights report discusses FinovateFall 2012, with a focus on the 45 companies whose solutions are more specific to consumer banking. FinovateFall provides an excellent opportunity to see what vendors are pitching as their...
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locked Perspective: FinovateFall 2012 — Innovation in Back-Office Banking and Beyond
Jeanne Capachin,  Michael Versace,  Marc DeCastro
Sep 2012 - Doc # FIN237093    Perspective
This IDC Financial Insights' Perspective discusses the FinovateFall event held in September 2012, where 64 companies demonstrated their latest innovations to an audience of bankers, investors, vendors, and other interested attendees. This i...
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More Research authored by Marc DeCastro
 
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