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Jeanne Capachin
Research Vice President, Corporate Treasury Service and Spending Guides
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Jeanne Capachin is research vice president with IDC Financial Insights. She is responsible for the Corporate Treasury practice and the Worldwide Spending Guide programs. Ms. Capachin has more than two decades of experience working in and consulting to the banking industry.
Ms. Capachin regularly contributes to the FinTech blogs in the IDC Financial Insights Community (http://idc-insights-community.com/financial) and tweets (@jcapachin) about corporate treasury and FinTech issues.
Industry Expertise
Throughout her career, Ms. Capachin has taught thousands of bankers, vendors, and regulators about banking and payment systems issues and trends. She has also participated, on both a national and an international level, in developing training programs and has spoken at a variety of conferences on topics such as industry trends and spending patterns, electronic payment trends, regulatory issues, and strategies for success. As a banker, Ms. Capachin led post-acquisition systems integration teams, managed large operations teams, and led product development efforts.
Background
Before joining IDC Financial Insights, Ms. Capachin was Director of Education with the New England ACH Association (NEACH). In this position, she was responsible for the association’s educational offerings. Prior to joining NEACH, Ms. Capachin held positions in product management, operations management, and systems development and integration at Bank of Boston and Guaranty Bank and Trust. Ms. Capachin has over 25 years of banking experience with these two institutions, covering many functional roles.
Education and Industry Affiliations
Ms. Capachin holds her CCM and AAP designations and is active in local and national industry trade organizations. She holds a Bachelor of Science Degree from Worcester State College in Urban Studies and Economics. Ms. Capachin is a frequent speaker at industry conferences and is often quoted in publications throughout the world including the BBC, Business Week, The Wall Street Journal, American Banker, Bank Systems and Technology, Bank Technology News, Treasury and Risk Management, and The Industry Standard. She has authored research on a range of topics including spending trends, treasury management, payment initiatives, security issues, and other financial services topics.
Research Authored by Jeanne Capachin
 Methods and Practices : IDC Financial Insights' Global Banking Taxonomy, 2010
Jeanne Capachin, Karen Massey, Robert Burbach, Michael Araneta, Rachel Hunt
July, 2010 - Doc # FIN224227
Methods and Practices
This IDC Financial Insights report provides a functional structure of the global banking industry. It focuses on the business lines and functions within banking that drive technology spending. It prov...
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Business Strategy: North American Corporate Banking IT Spending 2009–2013 Forecast
Jeanne Capachin, Karen Massey
July, 2010 - Doc # FIN223863
Business Strategy
This IDC Financial Insights report provides an update to the spending forecasts for North American corporate banking, last published in December 2008. Unfortunately, the IT spending malaise endemic to...
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Business Strategy: North American Corporate Treasurers and Credit in 2010
Jeanne Capachin, Scott Musial
July, 2010 - Doc # FIN223596
Market Overview
This IDC Financial Insights report analyzes the results of the Web survey conducted by IDC Financial Insights and Treasury Strategies in late 2009, examining financial institution providers and the co...
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Worldwide IT Spending 2009–2013: Worldwide Banking Spending Guide
Jeanne Capachin, Karen Massey, Rachel Hunt, Michael Araneta
June, 2010 - Doc # FIN223753
Pivot Table
This IDC Financial Insights Pivot Table provides an updated spending forecast for worldwide bank IT spending for 2009–2013. Overall worldwide IT spending will increase in 2010 by a modest 0.5%. Althou...
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Business Strategy: Corporate Treasurers and Buying Behavior — Treasury and Transaction Services
Jeanne Capachin, Scott Musial
March, 2010 - Doc # FIN222237
Market Overview
This Financial Insights report analyses the results of the Web survey conducted by Financial Insights and Treasury Strategies, examining financial institution providers and corporate buying behavior o...
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Worldwide Insurance IT Spending Guide: 2008–2013
David Potterton, Robert Burbach, Li-May Chew, Peter Farley, Jeanne Capachin
March, 2010 - Doc # FIN222251
Pivot Table
This IDC Financial Insights Pivot Table provides an updated forecast for worldwide insurance industry IT spending from 2009 to 2013.
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The Cost of Regulatory Compliance: Can Banks and Credit Unions Bear It?
Jeanne Capachin, Marc DeCastro
January, 2010 - Doc # lcUS22153410
IDC Link
As we look forward post-financial crisis, we know that the regulatory burden on banks and credit unions will increase. So far, there is no clear consensus on direction, but there are rumblings about l...
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Worldwide Financial Services 2010 Top 10 Predictions: Where to Next?
Aaron McPherson, Marc DeCastro, Dana Wiklund, David Potterton, Jeanne Capachin, Karen Massey, Sean O'Dowd, Michael Araneta, Rachel Hunt, Trevor LaFleche, Roberto Gutierrez, Mauro Peres, Robert Burbach, Peter Farley, Matthew Clay, Li-May Chew, Shawn Yip
January, 2010 - Doc # FIN221471
Top 10 Predictions
This IDC Financial Insights report presents our top 10 predictions for global financial services. As we started 2009, there seemed to be no end in sight to the issues facing financial services. As we ...
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Event Recap: 2009 BAI Retail Delivery — Boston
Marc DeCastro, Jeanne Capachin, Karen Massey, Dana Wiklund, David Potterton
November, 2009 - Doc # lcUS22077409
IDC Link
The most anticipated large conference for most retail bankers is and has been for quite some time BAI's Retail Delivery. Last year the conference was in Orlando, where the weather was chilly and in th...
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Business Strategy: Next-Generation Digital Services Survey Results — Corporate Banking
Jeanne Capachin
November, 2009 - Doc # FIN220175
Market Overview
This Financial Insights report discusses the results of research Financial Insights conducted examining the perceptions of banks and businesses regarding the current state of digital financial service...
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