|Shakers and Movers: BBVA's Giant Leap to the Cloud
||Price: US $4,500
Alex Kwiatkowski, Rachel Hunt
April, 2012 - Doc # FIBA03U
Number of Pages: 11
Number of Figures: 2
This IDC Financial Insights report offers a perspective on the decision by BBVA to adopt Google's Apps for Business suite, with particular emphasis on the internal and external use of technology to improve operational efficiency, increase employee productivity, and enhance the customer experience.
"BBVA's use of cloud-based services to enable business transformation represents a paradigm shift for the banking industry," said Rachel Hunt, banking research director, IDC EMEA Financial Insights. "We anticipate BBVA gaining significant operational benefits, particularly where improving the cost-to-income ratio and raising employee productivity is concerned."
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